Mandatory redress scheme membership for landlords

Mandatory redress scheme membership for landlords WILL happen, says Minister

Mandatory redress scheme membership for landlords
The government’s housing minister in the Lords has warned private landlords that mandatory membership of a redress scheme is around the corner.

In a reply to question to Baroness Ritchie about the government’s ongoing eviction mediation pilot, which he says is still being assessed, Lord Greenhalgh said the government remains strongly committed to bringing in redress for landlords.

Letting agents are already required to be a member of a redress scheme which, for a fee, mediates between tenants and agents over disputes. These issues often include poor service, rent not being passed on and shoddy maintenance work.

But landlords are not included in the Letting Agency Work and Property Management Work (Approval and Designation of Schemes) (England) Order 2013 which brought in mandatory membership in 2014 for lettings agents.

This will be a thorny issue for the government to untangle – for example, will a landlord have to join a scheme even if their property is managed by an agent, and which redress scheme would a tenant take a complaint to if both agent and landlords are members of different schemes?

hooker

“These issues need to be thought through and resolved before the legislation is prepared,” says Sean Hooker, who heads up the Property Redress Scheme. It is one of the two government-approved bodies, along with The Property Ombudsman.

“Nevertheless, all landlords registering with a redress scheme would mean that the whole private rental sector would be accountable to a complaint process.”

DIY operators


Approximately half of all landlords use a letting agent and that means over a million landlords are DIY operators and would be covered by new redress legislation.

“This will ensure that all tenants have access to redress where they have a legitimate complaint about their home, and will also make it easier for private landlords to understand their obligations,” said Greenhalgh.

The issues remains high on the political agenda – in April an ITV investigation in to ‘mouldy homes’ in the UK called for a better system to handle maintenance and repairs complaints between landlords and tenants.

For assistance with the rental of your home & continued advise regarding being legally compliant contact James Allen directly on 07773 412300 or email me james@allen-residential.co.uk

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Meet Our Founding Director James

James Allen is the founding director and owner of Allen Residential. James started in estate agency back in 1997 and after working for a couple of strong independent estate agencies he established Allen Residential in 2005 Keen to invest back into his team, James is dedicated to ensuring that each team member at Allen Residential is a key part of the business, emphasizing the importance of their contributions. His leadership style highlights the significance of a cohesive and dedicated team, fostering a supportive and growth-oriented environment. The business has flourished in recent years, thanks to the staff's commitment to excellence and the implementation of effective systems. James' appreciation for his team’s hard work and dedication is evident, making Allen Residential a thriving and dynamic company.

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