Property Ombudsman issues new guidance on how to deal with damp and mould

With 41% of lettings properties having some sort of damp or mould problem and Awaab’s Law about to be extended to the PRS, the Property Ombudsman is offering guidance to help agents, landlords and tenants deal with the issue.

Property Ombudsman issues new guidance on how to deal with damp and mould
A survey of 719 letting agents uncovered how widespread the issue is and how much misunderstanding there is around it.

Although the survey found the majority of agents recognised the seriousness of damp and mould, many believed they were mostly linked to tenant activities, such as not using extractor fans during cooking and bathing or drying laundry rather than a building’s construction.

Knowledge levels were a bigger problem for landlords though with 23% of agents claiming landlords did not take damp and mould seriously enough.

To help clarify the issue, The Property Ombudsman has produced a new set of guidelines for tenants, agents and landlords, designed to help them spot the signs of condensation, damp and mould as well as giving preventative tips and advice on reporting issues.

Our research shows what a complex issue this is.”

Heating and ventilation are some of the key focuses and the guide recommends opening windows and using extractor fans to help prevent damp and mould as well as wiping away condensation and using anti-fungal products on mould.

Rebecca Marsh - TPO - imageRebecca Marsh – TPO

Rebecca Marsh, The Property Ombudsman, said: “Our research shows what a complex issue this is.

Condensation, damp and mould are interlinked and caused by a variety of factors: environmental, structural and behavioural but one thing is clear, we need to work with renters, landlords and agents to prevent it occurring.”

The Property Ombudsman scheme is the largest Government approved redress scheme for the private property sector with 37,397 members operating from 19,359 offices and branches across the UK.

Get in touch with us

First Name*
Last Name*
Your Email Address*
Mobile Phone*
Are you looking to*
Please enter message here*
Please confirm that it is okay for us to contact you about this information as well as products and services. (You will always be given the right to unsubscribe at any point in the future)*

Register for Property Alerts

Ever missed out on the perfect property just because you heard about it too late, or the Estate Agent never told you about it as it was slightly outside of your criteria? Never miss out again by using our “Heads Up Property Alerts”.

Meet Our Founding Director James

Meet Our Founding Director James

James Allen is the founding director and owner of Allen Residential. James started in estate agency back in 1997 and after working for a couple of strong independent estate agencies he established Allen Residential in 2005 Keen to invest back into his team, James is dedicated to ensuring that each team member at Allen Residential is a key part of the business, emphasizing the importance of their contributions. His leadership style highlights the significance of a cohesive and dedicated team, fostering a supportive and growth-oriented environment. The business has flourished in recent years, thanks to the staff's commitment to excellence and the implementation of effective systems. James' appreciation for his team’s hard work and dedication is evident, making Allen Residential a thriving and dynamic company.

Why choose Allen Residential?

Why choose Allen Residential?

With an owner who has 35 number of years experience in the industry and 20 years of company history, we bring knowledge, reliability, and expertise to every property transaction.

Our approach is casual and professional, aiming to form personal connections with the people we work with instead of treating them as a number.

About Us